Service Billing Coordinator 

LOCATION
Hanover, MD

EMPLOYMENT TYPE

Full-Time

DEPARTMENT

Accounting

Job Title

Service Billing Coordinator

Job Description

The Service Billing Coordinator will provide accurate and timely processing of internal service department paperwork. At some locations, they also may be asked to answer incoming phone calls and perform other administrative assistant-type tasks. They will provide Unprecedented Customer Service Of the Highest Quality and Personal Integrity.

Responsibilities:

  • Reports to Service Manager and maintains a close working relationship with Accounting Department, Parts Department Staff, Customer Service Sales Staff, Shop and Road Technicians, and other Office Personnel.
  • Follows all ToyotaLift Northeast policies and procedures
  • Assists in answering incoming calls
  • Review and process technician write-ups on a daily basis, ensures all work orders requiring CSS attention are forwarded in a timely manner to the proper personnel
  • Interface with Toyota Warranty Department and ToyotaLift Warranty Administrator to ensure warranty claims are submitted properly and with supporting documentation

Work Experience Requirements:

  • 2-3 Years of Relevant Experience

Required Skills

  • High School Diploma / GED
  • Basic Computer Skills
  • Ability to multitask
  • Knowledge of Industrial Equipment a plus
  • Ability to Maintain Proper Phone Etiquette

Work Condition

This position requires the ability to multitask in a fast-paced work environment with a focus on attention to detail. This person must have safe work ethics at all times. Organizational skills are a must. They are self-motivated and accomplish Company goals by accepting ownership of new and different requests and explore opportunities to add value to job accomplishments.

Benefits:

  • Medical, dental, and vision insurance effective with the date of hire
  • PTO after 3 months of employment
  • 9 paid holidays per year
  • 401K Retirement Plan
  • Life, STD, and LTD Insurance paid by employer

ToyotaLift Northeast, LLC is an Equal Opportunity Employ